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We offer a few ways to get help with Metronome Software — start with the option that works best for your question.
1. Ask Lee
Lee is our AI support agent, available 24/7 directly inside Metronome Software. Ask Lee anything — from how to set up a priority to resetting your password. Most questions get answered instantly.
Look for the "Need Help?" button in the bottom corner of your screen to get started:
2. Join a Live Training Session
Get hands-on help from our team in a live group session. We run sessions every Tuesday and Thursday — 60 minutes, open to all users, no prep required.
These are interactive sessions where questions are welcome!
Every Tuesday — Getting Started with Metronome
A live walkthrough of the platform for new team members, companies onboarding, or anyone who wants a solid foundation. Same session every week — join whichever date works for you.
Every Thursday — Themed Training
A rotating deep dive into a specific feature. Topics include metrics, priorities, meetings, scorecards, and more. Check the schedule to see what's coming up.
View the schedule and sign up → Join a Live Training Session
3. Email Support
Still have a question after trying Lee or a live session? Send us an email and we'll get back to you within 1 business day.
Contact Us → support@metronomegrowthsystems.com
4. Book a Dedicated Support Call
For complex issues that need dedicated time and couldn't be resolved through Lee, email, or a live session.
Book a Live Support Call → Book a Dedicated Support Call
We're here when you need us.
Whether you're just getting started or working through something tricky, our team is always in your corner. Don't hesitate to reach out — no question is too small.