---
title: Metronome Software - Live Support Sessions
---

[![Metronome Software](https://metronome.help/hubfs/metronome-icon%20(1).svg) Metronome Software Help Centre](https://metronome.help?hsLang=en)

[Send us a Support Ticket](https://share.hsforms.com/1jqjL2zbgRnKCmZLyPhVt5gny508)

[Metronome Software Help Centre](https://metronome.help?hsLang=en) › Live Training Sessions

# Live Training & Support Sessions

Get hands-on help with Metronome in a live group session — guided by our team, alongside other users working through the same things.

Weekly live sessions 60 minutes Open to all users

## Register for a session

Click any session to see details and sign up. You'll receive a confirmation with your Zoom link by email.

 Getting Started - Foundations (Tuesdays)

 Themed Topic - Deep Dive (Thursdays)

← prev

next →

\* Session times are displayed in your local time.

---

## What to expect

Each session is focused, practical, and led live by the Metronomics support team. No slides, no fluff — just real answers to real questions about the software.

Tuesday sessions cover the fundamentals. Thursday sessions go deeper into specific features — metrics, priorities, meetings, scorecards, and more.

## Who these sessions are for

New users getting started with Metronome for the first time

Experienced team members who want a deeper understanding of a specific feature

CEOs and senior leaders who want to get more out of the platform

Coaches onboarding a new client team to the platform

Anyone with a question they haven't been able to resolve on their own

## What's covered in each session

Every Tuesday

### Getting Started — Foundations

Core foundational session for new users, onboarding teams, and anyone who wants a solid foundation before diving deeper.

How to navigate the platform and find what you need

How to create, update, and assign priorities

How meetings are structured and how to participate effectively

How metrics work and what to track week to week

Best practices for building a consistent weekly rhythm

Live Q&A - bring your questions

Every Thursday

### Themed Deep Dives

A rotating deep dive into a specific area of the platform. The topics below are examples of what each session covers — questions are always welcome, and sessions are shaped by who shows up.

Metrics

The difference between standard and rolling metrics

How interval logic works and why it matters

How to read your metrics dashboard with confidence

Priorities

How to create a well-structured priority

How to assign ownership and set due dates

Best practices for keeping priorities visible and actionable

Meetings

The different agenda types and when to use each

How to set up and run a weekly meeting in Metronome

How meeting rhythm connects to priorities and metrics

Scorecards

How to set up a scorecard from scratch

How scorecards connect to Team View and the KFFM

How scorecards feed into your regular review cadence

## Common questions

Do I need to prepare anything before joining? +

No preparation required. Just show up with your questions. Having Metronome open in another tab so you can follow along is helpful but not required.

Will the session be recorded? +

Yes - all sessions are recorded. Recordings are shared on demand in the Metronome Software Help Centre as they become available.

Can I register for more than one session? +

Absolutely. Register for as many sessions as you'd like — there's no limit.

What if my question isn't covered in the group session? +

If you need more specific help after attending, reach out directly to our support team and we'll get you sorted.

How do I get the Zoom link? +

Once you register, a confirmation email with your Zoom link is sent immediately. You'll also get a reminder 24 hours before the session.

Still need help? Reach out directly at [\[email protected\]](https://metronome.help/cdn-cgi/l/email-protection#cebdbbbebea1bcba8ea3abbabca1a0a1a3aba9bca1b9baa6bdb7bdbaaba3bde0ada1a3)

[Or send us a support ticket →](https://share.hsforms.com/1jqjL2zbgRnKCmZLyPhVt5gny508)

[![Metronomics Logo](https://metronome.help/hs-fs/hubfs/M%20Logo.png?width=230&height=26&name=M%20Logo.png "Metronomics Logo")](https://www.metronomics.com/)

© 2025 Metronomics. All rights reserved.