How do I cancel my coach subscription

If you are no longer using Metronome Software, you can cancel your subscription by following these steps.

1. Access the Subscription Page
   1. Log in to your account and navigate to the Subscription page located at the bottom of the left-side panel. If you have access to multiple companies, ensure you are on the profile for your coaching account.
2. Unlink All Companies
   1. On the "Payment Plan" tab, ensure that all companies are unlinked from your coach subscription. To do this, click the "Unlink" button next to each company.
   2. When a company is unlinked, you will be prompted to add a person with Admin-level permissions. This person will receive a notification that they have 7 days to input their billing information through their Subscription page to pay Metronome Software directly. Rest assured, no information will be lost during this transition.
3. Cancel Your Subscription
   1. Once all companies are unlinked, scroll to the "Coach Membership" section and click "Cancel Subscription." Your subscription will remain active until the end of your current billing period.

If you have any questions or need further assistance, our support team is here to help.